Returns & Refunds Policy
You may request a return and refund within 48 hours of delivery if the item you received is faulty, damaged, or not as described. All other reasons (change of mind, incorrect framing choice, etc.) are not eligible.
Return Window
Eligible Returns
To qualify for a refund, your order must meet one of the following conditions:
- The poster arrives damaged (e.g., torn, creased, water‑damaged)
- The poster is defective (printing errors, misalignment)
All returned items will be inspected upon receipt. If the item doesn’t meet the above criteria, we reserve the right to refuse the refund. Returns are not possible for custom-made prints beyond the reasons listed.
Proof of Purchase
Return Shipping
Before returning an item:
- Contact us at support@thebludstudio.com with your order details.
- Ship returns to The Blud Studio, No. 13/24 Rajive Gandhi Nagar, 1st, Wimco (ITC), Chennai—600057.
You initially bear shipping costs, but we will fully refund return shipping costs once we receive and approve your returned item. Please ensure the item is well-packaged to avoid damage during transit; otherwise, your refund may be denied.
Refund Process
Once we receive and inspect the returned item:
- Approved returns: 100% of the product cost + original and return shipping fees will be refunded to the original payment method.
- Disapproved returns: If the item doesn’t meet the criteria, we’ll notify you and return the item without issuing a refund.
Need Help?
If you have any questions or haven’t received your refund within 7 business days of approval, contact us at:
support@thebludstudio.com